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Us humans love a good moral panic, unless that is, it is directed at us or someone we love. That’s why clickbaity journalism is so widespread. We’ve all done it, retold a story and embellished it here and there, just to keep our audience interested, to...

13 October, 2022

Gendered language is all around us …and nowhere more so than in the hospitality industry. “Welcome ladies and gentleman.” “Sir, may I take your bags?” “We are delighted to have you stay with us madam, let me show you to your room.” Phrases such as these have become synonymous with...

13 September, 2022